John Shea in

John Shea

Login to view DISC.
Chief Customer Officer at Aura
📍 Greater Boston, United States

Professional overview including current role context, leadership scope, domain focus, and career trajectory to help you understand background relevance before outreach.

Key behavioral and communication insights including interaction style, decision-making tendencies, and motivation drivers to tailor messaging and personalize conversations.

Business priorities, areas of interest, and practical outreach recommendations that can improve conversion quality for this professional.

Login to view overview
Experience
19 Years
Current Role
Chief Customer Officer
Job Level
Leadership
Location
Greater Boston, United States
Personality Overview

How John shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

Login to view personality overview.
Priorities

Topics John cares about

Strategic Priorities
Topic insights and context to help personalize outreach and discovery conversations.
Login to view topics
Career

Work history

9-2024
Chief Customer Officer
Aura
2022 - 2024
Vice President, Customer Care
Toast
2021 - 2022
Senior Director, Customer Care
Toast
2021 - 2021
Head of Global Support And Safety
Amazon Robotics
2018 - 2021
Head of Technical Services and Support
Amazon Robotics
In the press

Media appearances

Media appearances and press coverage highlighting public visibility and thought leadership.
Login to view
Education
2007 - 2009
Master of Business Administration (MBA)
Columbia Business School
1998 - 2002
Bachelor's degree
Harvard University
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

Login to view DISC.

Other Aura Employees

Explore more public profiles from related professionals.

More profiles

Discover additional public profiles from our index.

Unlock the full playbookSee exactly how to sell to John. Free, 10 seconds.