Johnson Saju

Inspirer
DISC Type : di

VP of Operations at Blackpearl Group

Auckland, Auckland, New Zealand

Overview

Johnson Saju is the VP of Operations at Blackpearl Group, leveraging his experience leading large technical support and customer success teams. He previously managed over 30 engineers globally at Cin7. He holds a Bachelor of Management Studies from The University of Waikato and is consistently described by colleagues as a smart, resourceful, and motivating leader.

Colleagues have noted they feel they work with him, not for him, highlighting his collaborative leadership style and focus on team career progression.

Personality Overview

Confident & Optimistic

Charming & Persuasive

Decisive

They usually prefer to drive the conversation.  They don’t mind taking a stand if they believe in something. They respond well to objective pitches but also attach some value to relationships.

Topics They Care About

Team Leadership
Praised for his motivational leadership, he has experience managing a global team of over 30 engineers and is focused on building a strong team culture.
Customer Success
His career includes roles like Global Head of Customer Success and Head of Technical Customer Support, showing a deep focus on the customer experience.
Company Growth
He is actively involved in scaling his company, frequently posting about new roles and the launch of new products aimed at business clients.

Media Appearances

Johnson has no verified media appearances

Work History

9-2022
VP of Operations at Blackpearl Group
7-2020 - 11-2022
Global Head of Customer Success at Black Pearl Mail
7-2019 - 6-2020
Global Head of Support at ezyVet
2017 - 7-2019
Head of Technical Customer Support at Cin7
2-2016 - 10-2016
Senior Accounting Integration Specialist at Cin7

Education

2012 - 2015
Bachelor of Management Studies from The University of Waikato
2008 - 2011
Education details unavailable from Hamilton Boys' High School

More Information

Social Presence :

Prographics :

Exp : 11 Location : Auckland, Auckland, New Zealand Job Level : Senior Designation : VP of Operations at Blackpearl Group
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Insights For Selling To Johnson

During A Call Or A Meeting

DO's

  • Focus on the big picture and the strategic value of your product
  • Look like someone who is on top of their game
  • Get them to a point where they are ready to bat for your product internally

DONT's

  • Don’t be too verbose or overly friendly; a little bit, however, is fine
  • Don’t be very informal even if they are being so themselves
  • Don’t keep repeating the same information, it could make them impatient

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Johnson is

  • Product value plays a big role, followed by relationship and a sense of achievement.
  • Will you ever get a clear answer from Johnson

  • If they do not firmly believe in you, they will refuse without hesitation.

Insights For Deal Planning

    How fast (or slow) will Johnson move?

  • If they develop confidence in your product and you, then they can make fast decisions.
  • Can Johnson take some risk or not?

  • If necessary, they have the ability to take risky decisions.

You And Johnson

Personality Compatibility


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