Jonata Rossanttles

Questioner
DISC Type : c

Supervisor de Dados e Métricas CX at Grupo Ser Educacional

Recife, Pernambuco, Brazil

Overview

Jonata Rossanttles is the Supervisor of Data and CX Metrics at Grupo Ser Educacional, where he leads a data intelligence team. A full-stack developer with a degree from UNINASSAU, he is skilled in Python, SQL, Power BI, and various web technologies like React and Node. js.

Beyond his formal role, Jonata is passionate about hands-on web development. He dedicates time to building his personal portfolio and creating challenging coding projects, viewing them as significant learning experiences and personal accomplishments.

He considers his complex Javascript projects to be his "children put into the world, " showing immense pride in his personal creations.

Personality Overview

Value Seeker

Not Easily Convinced

Systematic

While they don't hesitate to ask questions, they are generally risk-averse and tend to be late adopters.  It is quite likely of them to ask for pricing or other concessions. They prefer to fully evaluate every situation.

Topics They Care About

Data-Driven CX
His role focuses on using data with customer experience indicators to inform decision-making and enhance the student journey.
Full Stack Development
Maintains a broad skill set in both front-end (React. js) and back-end (Node. js, Express) technologies, applying them in his professional role and personal projects.
Personal Coding Projects
Actively develops and shares his personal portfolio, viewing challenging projects as his most rewarding and knowledge-building experiences.

Media Appearances

Jonata has no verified media appearances

Work History

9-2022
Supervisor de Dados e Métricas CX at Grupo Ser Educacional
3-2022 - 9-2022
Analista de negócios sênior at Grupo Ser Educacional
5-2021 - 3-2022
Analista de negócios at Grupo Ser Educacional

Education

2013 - 2018
Bacharelado from Faculdade Maurício de Nassau
1-2024 - 12-2025
Curso Superior de Tecnologia (CST) from UNINASSAU

More Information

Social Presence :

Prographics :

Exp : 4 Location : Recife, Pernambuco, Brazil Job Level : N/A Designation : Supervisor de Dados e Métricas CX at Grupo Ser Educacional
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Insights For Selling To Jonata

During A Call Or A Meeting

DO's

  • If you have a lower priced product compared to the competition, call out the same
  • Tell them that you will come back if you don’t have a good answer for a question
  • Back up any claims with data and numbers

DONT's

  • Don’t depend too much on anecdotal evidence, it reduces their confidence
  • Avoid phrases like ‘do not worry about’, ‘no one compares to’ etc.
  • Avoid rushing them, be polite and patient

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Jonata is

  • Ensuring that the product delivers ROI, cost-effective pricing and process compliance are very important for them.
  • Will you ever get a clear answer from Jonata

  • It doesn’t come naturally to them but they can say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will Jonata move?

  • If they have the information that they need, they can move fast at making their decisions.
  • Can Jonata take some risk or not?

  • If they believe that they have analyzed the situation well, they can take a little risk.

You And Jonata

Personality Compatibility


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