Jonathan is a business technology leader with deep experience in the pharmaceutical industry at companies like Pfizer and Merck. As a CX Consultant at McorpCX, he specializes in translating complex business needs into successful IT solutions. He holds an MBA from the MIT Sloan School of Management.
He has a diverse background that spans from customer experience in life sciences to information security within the banking and insurance sectors at firms like Morgan Stanley.
Unique fact: He has successfully transitioned from a technical role in information security to a strategic business partner in customer experience.
Read the full overview →Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.
Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.
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