Jonathan Olsen in

Jonathan Olsen

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Senior Director, Retail Operations at Kroger
📍 Cincinnati, Ohio, United States

Jonathan Olsen is a Senior Director of Retail Operations and Innovation at Kroger, with over a decade of experience in process improvement. He focuses on leveraging technology, data, and cross-functional strategies to enhance product availability and streamline operations. He holds an MBA from the University of Cincinnati.

Jonathan is passionate about solving complex challenges to create better experiences for both customers and front-line associates. He is a proponent of using data and technology to drive meaningful change, particularly in areas like waste reduction and operational efficiency, which he sees as a major growth opportunity.

Unique fact: He has represented Kroger during international supply chain visits to study retailers in the U.K. and Australia.

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Experience
24 Years
Current Role
Senior Director, Retail Operations
Job Level
Senior
Location
Cincinnati, Ohio, United States
Personality Overview

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Priorities

Topics Jonathan cares about

Retail Innovation (RFID)
As a featured speaker at NRF 2026, he discussed using RFID technology to revolutionize fresh food operations, improve inventory accuracy, and reduce waste for grocers.
Food Waste Reduction
He is passionate about tackling food waste through technology, aligning with Kroger's "Zero Hunger | Zero Waste" mission to create a better experience and keep food from landfills.
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Career

Work history

4-2023
Senior Director, Retail Operations
Kroger
4-2023
Senior Director, Retail Operations | In Stock & Innovation
Kroger
1-2020 - 4-2023
Director, Retail Operations
Kroger
9-2018 - 1-2020
Senior Business Owner - In-Stock Initiatives
Kroger
2-2015 - 9-2018
Process Change Team Lead – Store Ordering and Inventory
Kroger
In the press

Media appearances

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Education
2007 - 2008
MBA
University of Cincinnati Carl H. Lindner College of Business
BS
University of Tennessee, Knoxville
MBA
University of Cincinnati Carl H. Lindner College of Business
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

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