Jonathan Olsen is a Senior Director of Retail Operations and Innovation at Kroger, with over a decade of experience in process improvement. He focuses on leveraging technology, data, and cross-functional strategies to enhance product availability and streamline operations. He holds an MBA from the University of Cincinnati.
Jonathan is passionate about solving complex challenges to create better experiences for both customers and front-line associates. He is a proponent of using data and technology to drive meaningful change, particularly in areas like waste reduction and operational efficiency, which he sees as a major growth opportunity.
Unique fact: He has represented Kroger during international supply chain visits to study retailers in the U.K. and Australia.
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