Jordan Dean in

Jordan Dean

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Sr. Onboarding & Implementation Manager, HD at Vetcove
📍 Atlanta, Georgia, United States

Jordan is a customer-obsessed professional specializing in client experience and technology adoption within the veterinary and healthcare industries. She has a proven record of driving retention and managing the end-to-end customer lifecycle at companies like Cherry Financing and Vetcove. She holds a Bachelor of Science from Berry College.

Deeply passionate about animal welfare, Jordan describes herself as an "Animal Welfare Nerd" who cares about "both ends of the leash." Her background includes hands-on experience as a dairy farm worker, and she shows a keen interest in academic research regarding the intersection of minority communities and animal care.

As a "Gate of Opportunity Scholar" in college, she was required to work year-round for all four years to fund her education.

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Experience
15 Years
Current Role
Sr. Onboarding & Implementation Manager, HD
Location
Atlanta, Georgia, United States
Personality Overview

How Jordan shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Jordan cares about

Veterinary Technology
Her career is focused on driving adoption and retention for tech platforms serving veterinarians, including her roles at Vetcove and Cherry Financing.
Customer Onboarding
Has extensive experience as an Onboarding & Implementation Manager, establishing scalable processes and managing the entire client lifecycle.
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Career

Work history

8-2023 - 1-2026
Sr. Onboarding & Implementation Manager, HD
Vetcove
9-2022 - 7-2023
Customer Experience Manager
Vetcove
2-2021 - 9-2022
Onboarding and Project Manager
athenahealth
6-2018 - 8-2018
Dairy Farm Worker (Summer)
Berry College
12-2017 - 12-2020
Customer Service Supervisor
Berry College
In the press

Media appearances

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Education
2016 - 2020
Bachelor of Science - BS
Berry College
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

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