Jordan Schaefer in

Jordan Schaefer

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Director of Operations at Capital One
📍 Houston, Texas, United States

Jordan is a results-driven operations executive with over 20 years of leadership experience in fintech, global payment networks, and risk management. He has a proven track record managing mission-critical operations and large-scale network migrations. Jordan earned a Bachelor of Business Administration from the University of Wisconsin-Milwaukee.

He was honored with the Presidents Plate Award at Discover, an accolade presented to employees who have achieved exemplary business results while exhibiting company values and leadership behaviors.

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Experience
21 Years
Current Role
Director of Operations
Job Level
Mid-senior
Location
Houston, Texas, United States
Personality Overview

How Jordan shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Jordan cares about

Payments Fraud
Actively shares experiences and insights on combating payments fraud, emphasizing the need for industry-wide collaboration to protect consumers.
Large-Scale Migrations
Spearheaded the complex migration of 11 million debit cards from Mastercard to the Discover network, capturing $1 billion in integration synergies.
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Career

Work history

3-2018
Director of Operations
Capital One
11-2014 - 3-2018
Director, Customer Enablement
Discover Financial Services
11-2013 - 12-2014
Senior Manager, Risk & Compliance
Discover Financial Services
6-2010 - 11-2013
Consultant, Compliance
Discover Financial Services
6-2008 - 5-2010
Project Manager, Compliance
Discover Financial Services
In the press

Media appearances

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Education
2000 - 2003
Bachelor of Business Administration (B.B.A.)
University of Wisconsin-Milwaukee
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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