Director of Channel Partnerships at Omni Interactions
📍 Detroit Metropolitan Area, United States
Joseph Hanley is the Director of Partnerships at Omni Interactions, where he leverages over 20 years of experience to build channel ecosystems for AI-enabled workforce solutions. Colleagues describe him as dedicated, positive, and focused, with deep expertise in sales and go-to-market strategy. He studied Marketing and Management at Delta College.
He has earned a "Presidents Club" award for his sales achievements.
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Experience
22 Years
Current Role
Director of Channel Partnerships
Job Level
Mid-senior
Location
Detroit Metropolitan Area, United States
Personality Overview
How Joseph shows up
Confident & Optimistic
Achievment Oriented
Generous
They usually prefer to drive the conversation. They respond well to objective pitches but also attach some value to relationships. They measure a product on its merit but can be influenced by strong testimonials.
Priorities
Topics Joseph cares about
Channel Ecosystems
His core focus is expanding and strengthening channel partner ecosystems to drive growth for BPO and contact center solutions.
AI in Customer Experience
He helps organizations bridge the gap between human talent and intelligent automation, delivering modern, AI-enabled customer experience solutions.
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Career
Work history
6-2025
Director of Channel Partnerships
Omni Interactions
7-2022 - 4-2025
Sr. Partner Development Manager
Intuit
12-2015 - 7-2022
Sr. National Channel Sales Manager
Nextiva
12-2014 - 11-2015
Channel Operations Manager
Nextiva
7-2014 - 12-2014
Channel/Corporate Account Manager
Nextiva
In the press
Media appearances
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Dominance (D) reflects how goal and task oriented a person is, and their ability to accomplish results irrespective of how demanding the circumstances might be. Those scoring high tend to be motivated by winning, competition, and success.
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