Josh Birdwell
Login to view DISC.Josh Birdwell serves as the VP of Guest Systems and Application Development at Pilot Company, where he is responsible for the technology serving 1. 6 million daily guests. He oversees retail tech, payments, loyalty, and digital platforms, and holds both a BS and an MBA from the University of Tennessee, Knoxville.
Outside of his professional role, Josh values family and community. He actively participates in company events like Pilots Family Day, sharing his experience of spending an afternoon at the Knoxville Zoo with his family and colleagues.
He has authored a publication on how a comprehensive API strategy can significantly improve customer experiences and boost a companys bottom line.
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