Josh Hjartarson, Ph.D.

Go-getter
DISC Type : d

Canadian National Leader for Health and Human Services at Deloitte

Toronto, Ontario, Canada

Overview

Josh Hjartarson is Deloittes Global Leader for Human Services, specializing in government renewal and reforming the social safety net to be more integrated and client-centric. With a Ph. D. from the University of Toronto, he focuses on enhancing public policy and service delivery. Colleagues have noted his strategic focus on what is topical and important.

Outside of his primary role, he is a Special Advisor to the Board at the Institute of Public Administration of Canada. He has previously designed and delivered executive education for hundreds of public servants on new service delivery models, including commissioning and contracting.

He has shared that when not contemplating the social safety net, he helps coach a little league baseball team and enjoys reading and traveling.

Personality Overview

Vision Oriented

Fast-Paced

Challenger

They don’t always try to control the conversation but neither do they like yielding it fully.  They can be nudged to make faster decisions by offering what they value. They focus on objectivity in a pitch and pay little attention to bells and whistles.

Topics They Care About

Government Renewal
His entire career, from academia to his current global role at Deloitte, is focused on enhancing the efficacy and outcomes of public sector spending and services.
Social Safety Net
He has a stated professional and academic interest in reforming income assistance and social care, and recently authored a series on "Income Security Under Pressure. "
AI in Public Sector
He writes and speaks about the business case for using Automation and AI as a "release valve" to improve productivity and administration in social services.

Media Appearances

Josh has no verified media appearances

Work History

9-2025
Canadian National Leader for Health and Human Services at Deloitte
4-2023
Global Leader for the Human and Social Services at Deloitte
11-2020 - 9-2025
Special Advisor to the Board at Institute of Public Administration of Canada
4-2020 - 9-2025
Partner & National Leader for the Human Services at Deloitte
10-2016 - 4-2020
Partner, Canadian Lead for Public Sector Management Consulting at KPMG Canada

Education

1999 - 2005
Ph.D. from University of Toronto
MA from University of Toronto

More Information

Social Presence :

Prographics :

Exp : 23 Location : Toronto, Ontario, Canada Job Level : Senior Designation : Canadian National Leader for Health and Human Services at Deloitte
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Insights For Selling To Josh

During A Call Or A Meeting

DO's

  • Tell them that you are there to help them create visible impact within their organization
  • Stress on the business value that your product offers
  • Get to the point quickly instead of spending too much time on pleasantries

DONT's

  • Do not give up if they are not convinced, try again with a different approach
  • Refrain from asking too many questions
  • Don’t expect them to change their mind quickly if they say no once

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Josh is

  • Conviction in the product matters to them, followed by proof points and strong testimonials.
  • Will you ever get a clear answer from Josh

  • They may not be very forthcoming, but they will say no if needed.

Insights For Deal Planning

    How fast (or slow) will Josh move?

  • They are neither the fastest decision makers nor the slowest.
  • Can Josh take some risk or not?

  • They can take risks but after weighing up the pros and cons.

You And Josh

Personality Compatibility


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