Joshua Stein

Questioner
DISC Type : c

Director of Customer Experience at Nike

Portland, Oregon Metropolitan Area, United States

Overview

Joshua is a long-tenured Director at Nike, currently leading Customer Experience for Global Technology. With over a decade at the company, he has progressed through leadership roles in Cloud and Developer Experience, consistently focusing on engineering excellence. Colleagues describe him as a sharp, detail-oriented, and forward-thinking technical leader.

Based on his professional affiliations and interests, Joshua appears to follow major technology and entertainment corporations like Microsoft and The Walt Disney Company. He is also a certified ScrumMaster and Product Owner, indicating a deep interest in agile methodologies for project and team management.

He recently celebrated a decade of creating the future of sport with Nike, showcasing significant loyalty and impact.

Personality Overview

Price-Sensitive

Systematic

Not Easily Convinced

They prefer to fully evaluate every situation.  They are more likely than others to negotiate on pricing and terms. They generally do not appreciate an overfriendly approach and prefer to stay to-the-point.

Topics They Care About

Customer Experience
His current role is Director of Customer Experience, indicating this is his primary professional focus at Nike.
Developer Experience
He previously served as Nike's Director of Engineering for Developer Experience, showing a continued focus on user-centric technology leadership.
Cloud Engineering
Formerly the Director of Cloud Pipeline Services, he has actively recruited for senior and junior roles on his Cloud and DevOps teams.

Media Appearances

Joshua has no verified media appearances

Work History

3-2025
Director of Customer Experience at Nike
8-2023 - 3-2025
Director of Engineering - Developer Experience at Nike
10-2021 - 8-2023
Director of Cloud Pipeline Services Engineering at Nike
11-2015 - 10-2021
Software Engineering Manager at Nike
12-2014 - 11-2015
Software Manager & Lead Developer at HoneyComb Corporation

Education

Joshua has no verified education history

More Information

Social Presence :

Prographics :

Exp : 24 Location : Portland, Oregon Metropolitan Area, United States Job Level : Mid-senior Designation : Director of Customer Experience at Nike
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Insights For Selling To Joshua

During A Call Or A Meeting

DO's

  • If you have a lower priced product compared to the competition, call out the same
  • Emphasise more on facts and measurable benefits
  • Share as much information as possible regarding your product

DONT's

  • Don’t try to be too friendly or informal with them
  • Avoid rushing them, be polite and patient
  • Avoid phrases like ‘do not worry about’, ‘no one compares to’ etc.

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Joshua is

  • Confidence that the product provides ROI, effective pricing and process adherence matter the most to them.

  • Will you ever get a clear answer from Joshua

  • It doesn’t come naturally to them but they can say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will Joshua move?

  • They can move at a reasonable pace while making their decisions if they have the necessary information.

  • Can Joshua take some risk or not?

  • If they believe that they have analyzed the situation well, they can take a little risk.

You And Joshua

Personality Compatibility


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