Josie Arcidiacono in

Josie Arcidiacono

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Director, Customer Experience Strategy at Sysco
📍 Houston, Texas, United States

Josie Arcidiacono is the Director of Customer Experience Strategy at Sysco, where she has built a long-standing career in various leadership roles. Her expertise spans sales operations, client services, and large-scale project management. She holds a Bachelor of Arts in Psychology and Business Administration from Texas A&M University.

Based on her public activity, she is a passionate advocate for gender equality and the advancement of women in professional settings. She frequently uses her platform to celebrate womens achievements and promote equity, especially around International Womens Day.

She successfully established Syscos first Inside Sales Call Center in Canada, showcasing her ability to build key operational functions from scratch.

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Experience
21 Years
Current Role
Director, Customer Experience Strategy
Job Level
Mid-senior
Location
Houston, Texas, United States
Personality Overview

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Communication Style
Decision Approach
Work Preference

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Priorities

Topics Josie cares about

Customer Experience
Her current role is dedicated to leading CX initiatives that enhance the associate and customer journey, with a particular focus on inventory management.
Women in Leadership
Actively shares content supporting gender equality and celebrating the accomplishments of women, indicating a strong personal and professional interest in the topic.
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Career

Work history

3-2020
Director, Customer Experience Strategy
Sysco
3-2017 - 3-2020
Director, Emerging Concepts
Sysco
10-2015 - 3-2017
Sr. Manager, Client Services
Sysco
4-2014 - 10-2015
Sr. Manager, Sales Operations
Sysco
5-2011 - 4-2014
Project Manager, SAP Deployment
Sysco
In the press

Media appearances

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Education
2000 - 2003
Bachelor of Arts (B.A.)
Texas A&M University
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

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