Joyce Chen in

Joyce Chen

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Founding FD Product Manager at Scale AI
📍 San Francisco Bay Area, United States

Joyce Chen is a Founding Forward Deployed AI Product Manager at Scale AI, where she specializes in building and shipping production-level AI agents for enterprise clients. Her work directly contributes to customer expansion and revenue growth. She holds an MBA from MIT Sloan and a BA from Yale University.

She played a key role in establishing the Forward Deployed AI Product Manager function from its inception at Scale AI.

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Experience
8 Years
Current Role
Founding FD Product Manager
Location
San Francisco Bay Area, United States
Personality Overview

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Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Joyce cares about

Enterprise AI Agents
Her core responsibility involves scoping, building, and deploying AI agents into production for large enterprise customers.
Generative AI Growth
Previously held roles as Head of Growth and Chief of Staff for the Gen AI division at Scale AI, focusing on strategic expansion.
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Career

Work history

10-2024 - 6-2026
Founding FD Product Manager
Scale AI
4-2024 - 9-2024
Chief of Staff, Gen AI
Scale AI
1-2024 - 4-2024
Head of Growth, Gen AI
Scale AI
9-2023 - 1-2024
Business Operations Manager
Scale AI
6-2022 - 8-2022
Product Operations / Chief of Staff
Heard
In the press

Media appearances

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Education
8-2021 - 2023
Master of Business Administration - MBA
MIT Sloan School of Management
2012 - 2016
Bachelor of Arts - BA
Yale University
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

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