Juan C. Mendoza in

Juan C. Mendoza

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Director Contact C. Cobranza at BBVA en México
📍 Benito Juárez, Mexico City, Mexico

Juan C. Mendoza is a Recoveries Manager at BBVA México, specializing in leveraging AI for debt collection. With a focus on credit card, auto, and mortgage portfolios, he orchestrates strategies and leads teams to enhance recovery rates and business profitability. He holds a degree from IPADE Business School.

He is dedicated to continuous learning and professional development, having recently completed certifications in AI from Tecnológico de Monterrey, leadership from IPADE, and additional studies with MIT. This commitment extends to keeping up with market trends by attending industry conferences like Convecob.

His team was a finalist in BBVA Méxicos "Brainn Challenge" for developing a real-world AI application for debt collection management.

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Experience
20 Years
Current Role
Director Contact C. Cobranza
Job Level
Mid-senior
Location
Benito Juárez, Mexico City, Mexico
Personality Overview

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Communication Style
Decision Approach
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Priorities

Topics Juan cares about

AI in Collections
His current role and recent posts focus on applying AI to improve debt recovery processes and business results. He was a finalist in an internal BBVA AI competition.
Portfolio Recovery
His expertise lies in managing unpaid credit portfolios, aiming to reduce delinquency and improve the bank's financial health while retaining customers.
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Career

Work history

3-2013
Director Contact C. Cobranza
BBVA en México
2-2005
Director Servicing Hipotecario
BBVA Bancomer
In the press

Media appearances

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Education
2021 - 2022
Pensamiento Estrategico
University of Cambridge
2006 - 2007
Grado en Administración y Dirección de Empresas
IPADE Business School
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

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