Juan C. Mendoza

Critic
DISC Type : C

Director Contact C. Cobranza at BBVA en México

Benito Juárez, Mexico City, Mexico

Overview

Juan C. Mendoza is a Recoveries Manager at BBVA México, specializing in leveraging AI for debt collection. With a focus on credit card, auto, and mortgage portfolios, he orchestrates strategies and leads teams to enhance recovery rates and business profitability. He holds a degree from IPADE Business School.

He is dedicated to continuous learning and professional development, having recently completed certifications in AI from Tecnológico de Monterrey, leadership from IPADE, and additional studies with MIT. This commitment extends to keeping up with market trends by attending industry conferences like Convecob.

His team was a finalist in BBVA Méxicos "Brainn Challenge" for developing a real-world AI application for debt collection management.

Personality Overview

Information Seeker

Precise

ROI Driven

They are quite likely to negotiate on pricing or other key terms.  They choose to analyze logically and value facts to emotions. They don’t appreciate bells and whistles unless backed by data.

Topics They Care About

AI in Collections
His current role and recent posts focus on applying AI to improve debt recovery processes and business results. He was a finalist in an internal BBVA AI competition.
Portfolio Recovery
His expertise lies in managing unpaid credit portfolios, aiming to reduce delinquency and improve the bank's financial health while retaining customers.
Leadership Development
Recently completed a leadership certification from IPADE, indicating a strong focus on motivating teams and driving effective operational plans.

Media Appearances

Juan has no verified media appearances

Work History

3-2013
Director Contact C. Cobranza at BBVA en México
2-2005
Director Servicing Hipotecario at BBVA Bancomer

Education

2021 - 2022
Pensamiento Estrategico from University of Cambridge
2006 - 2007
Grado en Administración y Dirección de Empresas from IPADE Business School

More Information

Social Presence :

Prographics :

Exp : 20 Location : Benito Juárez, Mexico City, Mexico Job Level : Mid-senior Designation : Director Contact C. Cobranza at BBVA en México
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Insights For Selling To Juan C.

During A Call Or A Meeting

DO's

  • Be formal and objective, they will appreciate it more
  • Don’t forget to mention how you compare to competition on both features and pricing
  • Be ready for penetrating questions and critical examination of your pitch

DONT's

  • Do not use very emotional or colorful language
  • Avoid phrases like ‘trust me’, ‘others just love’ etc.
  • Don’t rush them till they have clearly gotten all the necessary information

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Juan C. is

  • Proven ROI, pricing and objective proof points are the factors that sway their decision.
  • Will you ever get a clear answer from Juan C.

  • They are comfortable saying no if they are convinced that it is the correct decision.

Insights For Deal Planning

    How fast (or slow) will Juan C. move?

  • They are neither the fastest nor the slowest decision makers, they are somewhere in the middle.
  • Can Juan C. take some risk or not?

  • They can bear some risk if their analysis backs the decision.

You And Juan C.

Personality Compatibility


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