Juliana Uribe is the Vice President of Operations at Skandia Colombia, specializing in customer experience and operational efficiency. Her expertise is backed by a background in CX innovation from Northwestern University and certifications as a Lean Practitioner. She has a proven track record of enhancing service quality and operational processes throughout her career.
Outside of her core role, Juliana is deeply passionate about her professional field, identifying as a "cxlover" and a proponent of continuous learning to tackle new challenges. She frequently expresses immense pride in her teams collective achievements and fosters a collaborative and successful work environment.
She believes that while technology accelerates processes, trust is fundamentally built from a human connection.
Read the full overview →Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.
Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.
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