Julie Solano in

Julie Solano

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Information Technology Help Desk Supervisor at Insight Global/The Home Depot
📍 Austin, Texas, United States

With over 27 years of IT experience, Julie is a proven leader as an IT Helpdesk Supervisor. She excels at enhancing team performance and advancing organizational objectives, having managed a team of 48 support specialists and successfully implemented cross-functional IT projects.

Her career path showcases significant versatility, transitioning from an Executive Assistant role handling budget and payroll to a technical leadership position.

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Experience
12 Years
Current Role
Information Technology Help Desk Supervisor
Location
Austin, Texas, United States
Personality Overview

How Julie shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Julie cares about

IT Team Leadership
Has extensive experience managing a large helpdesk team, focusing on performance evaluations, coaching, and training to boost productivity and skills.
Service Desk Operations
Her career has centered on IT support, from being the first point of contact for technical issues to supervising the entire helpdesk function.
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Career

Work history

1-2023
Information Technology Help Desk Supervisor
Insight Global/The Home Depot
9-2020 - 12-2023
Sales Retention Representative
Spectrum
3-2015 - 3-2019
Product Sppoort Technician
The Home Depot
1-2014 - 3-2015
IT Support Desk Associate Operations Specialist
Kforce Inc/The Home Depot
4-2011 - 7-2013
Executive Assistant
Vega Consultants, INC
In the press

Media appearances

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Education

Julie has no verified education history

Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

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