Jully Maldonado
Director del servicio de atención al cliente at Porvenir Pensiones y Cesantías
📍 Capital District, Colombia
Jully Maldonado serves as the Director of Customer Service at Porvenir Pensiones y Cesantías, leveraging her degree in Business Administration from Universidad Central. She focuses on enhancing client relations through digital transformation and personalized financial advisory services, aiming to redefine the customer experience in the pension fund industry.
She spearheads initiatives utilizing technology and data analytics to innovate Porvenirs service models, ensuring they meet the evolving needs of millions of clients.
Read the full overview →Experience
21 Years
Current Role
Director del servicio de atención al cliente
Job Level
Mid-senior
Location
Capital District, Colombia
Personality Overview
Personality insights not availableWe need more social data to generate the DISC analysis and selling playbook. The professional details below are still available.
Priorities
Topics Jully cares about
Customer Experience
As the Director of Customer Service, her primary focus is on the satisfaction, support, and overall experience of Porvenir's extensive client base.
Digital Transformation
She leads the implementation of new digital channels and technology-driven service models to modernize customer interactions and improve efficiency.
Career
Work history
1-2004
Director del servicio de atención al cliente
Porvenir Pensiones y Cesantías
In the press
Media appearances
No media yetWe could not find public media appearances for this person.
Education
2013 - 2013
Administracion de empresas
Universidad Central (CO)
Social presence
More profiles
Discover additional public profiles from our index.
Search more profiles
Looking for someone else? Search here for anyone.