Jyoti Sharma in

Jyoti Sharma

Galvanizer · DISC type Id
Senior Technical Support Analyst at Infinite Computer Solutions
📍 India

Professional overview including current role context, leadership scope, domain focus, and career trajectory to help you understand background relevance before outreach.

Key behavioral and communication insights including interaction style, decision-making tendencies, and motivation drivers to tailor messaging and personalize conversations.

Business priorities, areas of interest, and practical outreach recommendations that can improve conversion quality for this professional.

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Experience
7 Years
Current Role
Senior Technical Support Analyst
Job Level
Middle
Location
India
Personality Overview

How Jyoti shows up

Persuader
People-Oriented
Socially Adept

They are not against taking risks and can make tough decisions when required.
 They will fight for you if they come to believe in you. They are charming and can persuade others to support their decisions.

Priorities

Topics Jyoti cares about

Strategic Priorities
Topic insights and context to help personalize outreach and discovery conversations.
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Career

Work history

8-2024
Senior Technical Support Analyst
Infinite Computer Solutions
8-2016 - 2-2017
Operations Team Lead
Hertz UAE
10-2011 - 11-2014
Customer Relationship Manager / Customer Engagement Manager / Assistant Account Manager
Tech Mahindra
12-2010 - 10-2011
Project Lead / Scrum Master
Tech Mahindra
8-2009 - 2-2010
Quality Analyst
HSBC Bank Middle East
In the press

Media appearances

Media appearances and press coverage highlighting public visibility and thought leadership.
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Education
2000 - 2004
Bachelor of Engineering - BE
Apeejay College of Engg
Social presence
in
Behavioral profile

DISC profile (public)

I

Influence (I)

Influence (I) reflects the degree to which a person prefers to work by influencing or persuading others. Those scoring high tend to be people oriented, motivated by social recognition and building relationships.

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