Kaüer F. in

Kaüer F.

Editor · DISC type CS
Diretor Comercial e Experiência do Cliente at Perinity
📍 São Paulo, Brazil

Kaüer is the Commercial and Customer Experience Director at Perinity, specializing in Customer Success and operations for B2B SaaS companies. With an MBA from FGV and a Salesforce Administrator certification, he focuses on driving revenue, increasing LTV, and reducing churn. Colleagues describe him as an inspiring, dedicated, and human-centric leader.

He is passionate about mentorship and fostering professional growth, both within his teams and as a business mentor for GLG. As a member of FEA Angels, he actively engages with the startup ecosystem, showing a keen interest in new business models and innovation.

Unique fact: He holds a certification in "Liderança com foco em Data Driven", underscoring his approach to building high-performance teams using data.

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Experience
17 Years
Current Role
Diretor Comercial e Experiência do Cliente
Job Level
Mid-senior
Location
São Paulo, Brazil
Personality Overview

How Kaüer shows up

Late Adopter
Fact-Driven
Objective Thinker

Being observant comes to them naturally. They are always well-planned and adopt a systematic approach. They are quite aware of their needs and limitations, so they are unlikely to over-promise.

Priorities

Topics Kaüer cares about

Customer Success
His career is centered on Customer Success and CX, with deep experience in managing onboarding, relationships, and key metrics like NPS, LTV, and churn.
SaaS B2B Growth
He has a long history working with B2B SaaS companies and is focused on strategies that scale operations and drive revenue growth.
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Career

Work history

12-2024
Diretor Comercial e Experiência do Cliente
Perinity
6-2024
Head of Customer Success e Implantação
Perinity
2-2016
Mentor de negócios
GLG
11-2023 - 6-2024
Head of Customer Success
Trílogo
10-2021 - 2-2024
Membro
FEA Angels
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education
4-2021 - 4-2022
Pós-graduação Lato Sensu - MBA Executivo
Saint Paul Escola de Negócios
1-2018 - 1-2019
Pós-graduação Lato Sensu
FIA Business School
2015 - 2017
Pós-graduação Lato Sensu - MBA
FGV - Fundação Getulio Vargas
Social presence
in
Behavioral profile

DISC profile (public)

C

Calculativeness (C)

Calculativeness (C) reflects the degree to which a person is likely to be cautious, systematic and analytical. Those scoring high tend to emphasise quality and accuracy.

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