Kanak Sharma in

Kanak Sharma

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Service Delivery Manager at Cognizant
📍 Ghaziabad, Uttar Pradesh, India

Kanak is an innovative Service Delivery Manager at Cognizant with a strong background in Quality Excellence from their time at EXL. They specialize in process improvement, team management, and Six Sigma methodologies. Kanak holds a Bachelor of Science from HIGH RANK BUSINESS SCHOOL, GAUTAM BUDDH NAGAR, underpinning their management expertise.

Driven by a passion for continuous learning, Kanak actively pursues new skills in modern technology. They recently completed certifications in Power BI and Generative AI, demonstrating a commitment to personal and professional development outside of their core responsibilities and staying current with emerging industry trends.

Kanak recently finished the "Introduction to Generative AI" course offered by Google Cloud.

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Experience
8 Years
Current Role
Service Delivery Manager
Job Level
Middle
Location
Ghaziabad, Uttar Pradesh, India
Personality Overview

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Communication Style
Decision Approach
Work Preference

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Priorities

Topics Kanak cares about

Quality Excellence
Their professional introduction states a commitment to "Quality Excellence, " and they previously held the title of Manager Quality Excellence at EXL.
Process Improvement
Possesses deep expertise in this area, with listed skills in Quality Improvement, Six Sigma, Lean Six Sigma, and Continuous Improvement across multiple roles.
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Career

Work history

9-2025
Service Delivery Manager
Cognizant
1-2024 - 9-2025
Manager Quality Excellence
EXL
1-2022 - 12-2023
Lead Assistant Manager
EXL
10-2019 - 12-2021
Assistant Manager
EXL
6-2017 - 9-2019
Quality Analyst
EXL
In the press

Media appearances

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Education
2012 - 2015
Bachelor of Science - BS
HIGH RANK BUSINESS SCHOOL,GAUTAM BUDDH NAGAR
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

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