Kapil Khaneja in

Kapil Khaneja

Captain · DISC type DS
Director of GBS India & Chair, India Management Group at BT GLOBAL BUSINESS SERVICES PRIVATE LIMITED
📍 Gurgaon, Haryana, India

Professional overview including current role context, leadership scope, domain focus, and career trajectory to help you understand background relevance before outreach.

Key behavioral and communication insights including interaction style, decision-making tendencies, and motivation drivers to tailor messaging and personalize conversations.

Business priorities, areas of interest, and practical outreach recommendations that can improve conversion quality for this professional.

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Experience
25 Years
Current Role
Director of GBS India & Chair, India Management Group
Job Level
Mid-senior
Location
Gurgaon, Haryana, India
Personality Overview

How Kapil shows up

Long-Term Thinker
Planner & Achiever
Consummate Professional

They might take some time to make their mind up but once they do, they don't change it easily. Reading between the lines and seeing beyond your words comes naturally to them. They exhibit a rare combination of being result-oriented but patient at the same time.

Priorities

Topics Kapil cares about

Strategic Priorities
Topic insights and context to help personalize outreach and discovery conversations.
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Career

Work history

4-2023
Director of GBS India & Chair, India Management Group
BT GLOBAL BUSINESS SERVICES PRIVATE LIMITED
2-2021
Business Services Leader & India Country Lead, GBS
BT GLOBAL BUSINESS SERVICES PRIVATE LIMITED
4-2019 - 1-2021
CSS director & India Site Lead, GBS
BT GLOBAL BUSINESS SERVICES PRIVATE LIMITED
12-2017 - 3-2019
Director CBS - Customer Management Contact Centre
BT GLOBAL BUSINESS SERVICES PRIVATE LIMITED
9-2016 - 11-2017
Director Operations
BT GLOBAL BUSINESS SERVICES PRIVATE LIMITED
In the press

Media appearances

Media appearances and press coverage highlighting public visibility and thought leadership.
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Education
2014 - 2015
1 Year Senior Management Programme
IIM Kolkata
1996 - 1998
B Com (H)
Shaheed Bhagat Singh College, Delhi University
1995 - 1998
B. Com. (H)
Delhi University
Social presence
in
Behavioral profile

DISC profile (public)

D

Dominance (D)

Dominance (D) reflects how goal and task oriented a person is, and their ability to accomplish results irrespective of how demanding the circumstances might be. Those scoring high tend to be motivated by winning, competition, and success.

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