Karen (Edson) Higgins in

Karen (Edson) Higgins

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Vice President, Brand and Digital at AAA Northern California, Nevada & Utah
📍 San Francisco Bay Area, United States

Karen Higgins is the Vice President of Brand and Digital at AAA, leading teams of over 50 in marketing, website, app, and brand management. With a background in consumer insights at Shutterfly and J. M. Smucker, she excels at developing data-driven brand and product strategies. Colleagues describe her as a "talented market researcher" and a true "thought partner. "

Based on her college activities, she has a background in leadership, having held officer roles in the Sigma Alpha sorority and the Agriculture Business Management Club. Her participation in the Ski Club suggests a potential interest in winter sports. She earned her degree in Agriculture Business from California Polytechnic State University-San Luis Obispo.

She is a passionate advocate for the safety of roadside workers, actively promoting the "Slow Down, Move Over" initiative.

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Current Role
Vice President, Brand and Digital
Location
San Francisco Bay Area, United States
Personality Overview

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Priorities

Topics Karen cares about

Consumer Insights
Her career is built on acting as the "voice of the consumer, " turning data and research into actionable brand and product strategies at AAA, Shutterfly, and J. M. Smucker.
Brand & Digital Strategy
Currently leads brand, performance marketing, website, app, and creative studio functions at AAA, focusing on insight-based strategies to build brands consumers love.
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Career

Work history

7-2024
Vice President, Brand and Digital
AAA Northern California, Nevada & Utah
11-2023 - 7-2024
Vice President, Digital Marketing and Analytics
AAA Northern California, Nevada & Utah
7-2020 - 11-2023
Vice President, Insights, Analytics, PR and Brand
AAA Northern California, Nevada & Utah
8-2017 - 7-2020
Director, Market Research and Insights
Shutterfly, Inc.
11-2010 - 5-2017
Director, Consumer and Customer Strategy and Insights - Pet
The J.M. Smucker Company (Formerly Big Heart Pet/Formerly Del Monte)
In the press

Media appearances

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Education
1994 - 1998
Agriculture Business
California Polytechnic State University-San Luis Obispo
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

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