Karen Jackson in

Karen Jackson

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Organizational Design & Change Management Lead at REI
📍 Portland, Maine Metropolitan Area, United States

Karen Jackson is a strategic advisor focused on organizational transformation. With a background in tech leadership and degrees from Harvard and Parsons School of Design, she blends human-centered design with AI capabilities to reshape how organizations work. People who have worked with her describe her as inspiring, approachable, and sharp-minded.

She has a publication titled "Digital Food Justice" and received a "Communication Design Award" for creative solutions that promote well-being and healthy living within urban contexts.

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Experience
1 Years
Current Role
Organizational Design & Change Management Lead
Job Level
Mid-senior
Location
Portland, Maine Metropolitan Area, United States
Personality Overview

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Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Karen cares about

AI & People
Her professional headline is "People First - AI Organizational Leadership," and she frequently posts about putting people, not code, at the center of generative AI scaling and transformation.
Organizational Design
This is a core theme in her work history, having held roles like Organizational Design Lead at REI and leading operating model design for Fortune 500 clients.
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Career

Work history

8-2024 - 4-2026
Organizational Design & Change Management Lead
REI
Director - AI Change Management & Transformation
Globant
12-2023
Adjunct Professor, Masters Level
Parsons School of Design - The New School
OCM & Transformation Strategy Lead - Wealth Division, Emerging Technology & AI
Citi
Design Research Partnership Lead
Citi
In the press

Media appearances

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Education
2013 - 2015
Masters of Science (MS)
Parsons School of Design - The New School
Bachelor’s Degree
Harvard University
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

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