Katie Ritter in

Katie Ritter

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Strategic Customer Success Manager at EliseAI
📍 Los Angeles Metropolitan Area, United States

Katie Ritter is a Strategic Customer Success Manager at EliseAI, specializing in client strategy and go-to-market enablement for AI solutions. A graduate of Middlebury College, she has a background leading teams and driving growth, previously as a National Director at Widewail.

Since moving into a product-focused role, Katie has developed a passion for rapid iteration and solving real customer problems with conviction.

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Experience
10 Years
Current Role
Strategic Customer Success Manager
Job Level
Middle
Location
Los Angeles Metropolitan Area, United States
Personality Overview

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Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Katie cares about

AI in Housing
Her company focuses on bringing AI to the housing industry, a sector she notes has been historically underserved by technology.
Voice AI
She is actively involved in discussions around the evolution of Voice AI, hosting events to share what is working and what is still developing in the field.
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Career

Work history

8-2026
Strategic Customer Success Manager
EliseAI
4-2026
Client Strategy
EliseAI
10-2025 - 4-2026
Senior GTM Enablement Manager, Product
EliseAI
6-2024 - 10-2025
National Director
Widewail
7-2023 - 6-2024
Senior Account Executive & Multifamily Team Lead
Widewail
In the press

Media appearances

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Education
9-2018 - 5-2021
Masters
Southern New Hampshire University (Online)
2011 - 2015
Bachelor's degree
Middlebury College
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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