Keith Hopkins

Captain
DISC Type : DS

General Manager Technology Merchandise, Supply Chain & Corporate Systems at Kmart Australia Limited

Greater Melbourne Area, Australia

Overview

Keith Hopkins is a senior technology leader at Kmart Australia, managing technology for merchandise, supply chain, and corporate systems. His career spans retail, energy, and banking, with former roles including Chief Digital Officer at AusNet Services. He is an expert in digital transformation, delivery excellence, and talent development, holding a Bachelor of Business.

He is a frequent speaker at industry events, sharing insights on topics like supply chain resilience and digital transformation in retail. His work focuses on leveraging technology to enhance operational efficiency and drive business growth across complex, multi-national corporations.

Unique fact: Keith led a significant digital transformation of Kmarts order management systems to accelerate customer fulfilment.

Personality Overview

Dynamic But Sincere

Long-Term Thinker

Planner & Achiever

They might take some time to make their mind up but once they do, they don't change it easily.  Reading between the lines and seeing beyond your words comes naturally to them. They are very professional in their approach and can weigh multiple perspectives together.

Topics They Care About

Retail Transformation
He is leading Kmart’s fulfilment acceleration through the digital transformation of its order management systems and often speaks on the topic.
Supply Chain Resilience
He recently participated in a panel discussion at the Retail Supply Chain Summit focusing on driving supply chain resilience and stakeholder management.
Talent & Inclusion
Emphasized in his professional headline, indicating a strong focus on developing talent to grow an organization's capability and human capital.

Media Appearances

Keith has no verified media appearances

Work History

12-2022
General Manager Technology Merchandise, Supply Chain & Corporate Systems at Kmart Australia Limited
9-2022 - 12-2022
Chief Information Officer at Strait Link
4-2022 - 9-2022
Chief Information Officer - Toll Shipping at Toll Global Express
3-2020 - 3-2022
Chief Digital Officer at AusNet Services
7-2019 - 3-2020
General Manager Technology Products and Services at AusNet Services

Education

1999 - 2004
Bachelor of Business from Swinburne University of Technology

More Information

Social Presence :

Prographics :

Exp : 8 Location : Greater Melbourne Area, Australia Job Level : Senior Designation : General Manager Technology Merchandise, Supply Chain & Corporate Systems at Kmart Australia Limited
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Insights For Selling To Keith

During A Call Or A Meeting

DO's

  • Come across as a trustworthy professional and be respectful, they usually know their game
  • Let them know of potential risks but suggest mitigation methods alongside
  • Suggest clear next steps with confidence, don't be vague or hesitant

DONT's

  • Don't get into pricing discussions early on, steer conversation towards proven results
  • Avoid putting conscious effort into relationship-building
  • Don't go over them unless you are left with no other option

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Keith is

  • Strong proof of impact and their conviction will matter the most, but they wouldn't want to act unilaterally either
  • Will you ever get a clear answer from Keith

  • They will say no if they are not convinced but you will have to prompt them.

Insights For Deal Planning

    How fast (or slow) will Keith move?

  • They will want to understand things well but can move fast once they have a clear picture.
  • Can Keith take some risk or not?

  • They have good risk tolerance but are likely to think it through once or twice.

You And Keith

Personality Compatibility


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