Keith Thomas ๐ŸŒ in

Keith Thomas ๐ŸŒ

Evaluator · DISC type CSD
Senior Customer Success Manager at Refined
📍 Helsinki, Uusimaa, Finland

Professional overview including current role context, leadership scope, domain focus, and career trajectory to help you understand background relevance before outreach.

Key behavioral and communication insights including interaction style, decision-making tendencies, and motivation drivers to tailor messaging and personalize conversations.

Business priorities, areas of interest, and practical outreach recommendations that can improve conversion quality for this professional.

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Experience
24 Years
Current Role
Senior Customer Success Manager
Job Level
Middle
Location
Helsinki, Uusimaa, Finland
Personality Overview

How Keith shows up

Hard To Convince
Quality Focused
Fast But Analytical

They have a unique set of diverse traits where they are decisive and methodical but can sometimes be extra cautious and skeptical They focus on the results, but can still be quite procedural and analytical about how to get there They are not very likely to become strong advocates of your product or service

Priorities

Topics Keith cares about

Strategic Priorities
Topic insights and context to help personalize outreach and discovery conversations.
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Career

Work history

4-2024
Senior Customer Success Manager
Refined
12-2021
Operations Lead Nordics
Customer Success Network
9-2022 - 2-2024
Chief Commercial Officer (CCO) | Co-founder
HEARTNET
8-2022 - 11-2022
Head of Customer Success / Analytics engineer
reconfigured
3-2022 - 8-2022
Head of Customer Success
DataCrunch
In the press

Media appearances

Media appearances and press coverage highlighting public visibility and thought leadership.
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Education
3-2022
International Finance Technology
The Wharton School
2015 - 3-2018
Masters of Media Management
Arcada University of Applied Sciences
2017 - 2018
Specialization Studies in Big Data Analytics
Arcada University of Applied Sciences
Social presence
in
Behavioral profile

DISC profile (public)

C

Calculativeness (C)

Calculativeness (C) reflects the degree to which a person is likely to be cautious, systematic and analytical. Those scoring high tend to emphasise quality and accuracy.

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