Kelli Durkin in

Kelli Durkin

Captain · DISC type SD
Vice President Customer Experience at Carewell
📍 Miami-Fort Lauderdale Area, United States

Professional overview including current role context, leadership scope, domain focus, and career trajectory to help you understand background relevance before outreach.

Key behavioral and communication insights including interaction style, decision-making tendencies, and motivation drivers to tailor messaging and personalize conversations.

Business priorities, areas of interest, and practical outreach recommendations that can improve conversion quality for this professional.

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Experience
15 Years
Current Role
Vice President Customer Experience
Job Level
Senior
Location
Miami-Fort Lauderdale Area, United States
Personality Overview

How Kelli shows up

Dynamic But Sincere
Consummate Professional
Planner & Achiever

Reading between the lines and seeing beyond your words comes naturally to them. They are very professional in their approach and can weigh multiple perspectives together. They might take some time to make their mind up but once they do, they don't change it easily.

Priorities

Topics Kelli cares about

Strategic Priorities
Topic insights and context to help personalize outreach and discovery conversations.
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Career

Work history

8-2023
Vice President Customer Experience
Carewell
2022 - 2023
Vice President Customer Experience
The Farmer's Dog
2021 - 2022
Senior Vice President Customer Service
GameStop
2020 - 2021
Chief Experience Officer
Arteza
2015 - 2019
Vice President of Customer Service
Chewy.com
In the press

Media appearances

Media appearances and press coverage highlighting public visibility and thought leadership.
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Education
2005 - 2007
MBA
Webber International University
2001 - 2005
BA
Erskine College
Social presence
in
Behavioral profile

DISC profile (public)

S

Steadiness (S)

Steadiness (S) reflects the degree to which a person is likely to focus on cooperation, support and taking everyone along. Those scoring high tend to be consistent and calm.

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