Kelly Lewis in

Kelly Lewis

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Senior Account Manager at SmithRx
📍 San Francisco, California, United States

Kelly is a Senior Account Manager at SmithRx with extensive experience in enterprise SaaS and customer success within the healthcare technology sector. She excels in managing strategic accounts, driving client retention, and leading cross-functional initiatives. Kelly holds a Bachelors degree from Virginia Commonwealth University and is certified in HIPAA.

Based on her professional background and coursework, Kelly appears to have a strong interest in business information systems and B2B marketing strategies. She follows publications like The Wall Street Journal, suggesting a keen focus on current business and financial trends.

As a Customer Success Associate at pMD, she introduced process changes that cut client ramp-up time by over 50%.

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Experience
8 Years
Current Role
Senior Account Manager
Location
San Francisco, California, United States
Personality Overview

How Kelly shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Kelly cares about

Client Retention
Her experience highlights managing large client portfolios with a 98% retention rate and a focus on long-term account success.
Enterprise SaaS
Her headline and career progression at companies like SmithRx and pMD show a clear specialization in the enterprise software-as-a-service space.
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Career

Work history

3-2024 - 4-2026
Senior Account Manager
SmithRx
11-2022 - 3-2024
Account Manager
SmithRx
11-2021 - 6-2022
Customer Success Manager
pMD
11-2020 - 11-2021
Senior Customer Success Associate
pMD
1-2019 - 11-2020
Customer Success Associate
pMD
In the press

Media appearances

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Education
2012 - 2016
Bachelor's degree
Virginia Commonwealth University
2007 - 2012
High School Diploma
Hayfield Secondary School
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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