Kelly McDonald

Examiner
DISC Type : cs

Transformational Life Coach at Life Stuff Wellness and Coaching

Hanover, Pennsylvania, United States

Overview

Kelly McDonald is a healthcare executive with over 15 years of experience leading nursing operations. As the Director of Nursing Operations at UPMC, she focuses on improving operational efficiency, driving strategic initiatives, and enhancing patient care. She holds an MSN from Western Governors University and is a board-certified Nurse Executive (NE-BC).

Passionate about supporting her peers, Kelly founded Life Stuff Wellness and Coaching, a practice dedicated to providing transformational life coaching and wellbeing education for healthcare workers. She aims to empower individuals to navigate challenges with compassion and discover their inner strength and purpose outside of her hospital leadership role.

Unique fact: She is a certified Nurse Coach who started her own life coaching business to support the mental and emotional well-being of fellow healthcare professionals.

Personality Overview

Late Adopter

Process Oriented

Unexpressive

They do not like taking risks at all and go for proven options in the end.  Being observant comes to them naturally. They are heavily focused on quality and prefer doing things the right way, even if it takes time.

Topics They Care About

Healthcare Worker Wellbeing
Founded her own business, Life Stuff Wellness and Coaching, to provide transformational coaching and support specifically for healthcare workers.
Nursing Operations
As Director at UPMC, she leads strategic initiatives to improve operational efficiency, manages departmental budgets, and elevates patient care standards across multiple units.
Patient Experience
Focuses on improving patient outcomes and has a proven track record, such as increasing HCAHPS staff responsiveness scores from 56% to 75% in a single quarter.

Media Appearances

Kelly has no verified media appearances

Work History

12-2025
Transformational Life Coach at Life Stuff Wellness and Coaching
2-2024
Director of Nursing Operations at UPMC
6-2022 - 2-2024
Unit Director of Nursing Excellence, ED Observation and Vascular Access at UPMC
1-2022 - 7-2022
Clinician at UPMC
2-2020 - 1-2022
Assistant Nurse Manager at LifeBridge Health

Education

2020 - 2021
MSN from Western Governors University
2008 - 2012
Associate of Science (A.S.) from HACC, Central Pennsylvania's Community College

More Information

Social Presence :

Prographics :

Exp : 20 Location : Hanover, Pennsylvania, United States Job Level : Mid-senior Designation : Transformational Life Coach at Life Stuff Wellness and Coaching
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Insights For Selling To Kelly

During A Call Or A Meeting

DO's

  • Be firm in your communication and stay in control
  • Spend time addressing concerns around risk and change, they will have them even if they don't express them
  • Ask them which other stakeholders would be important for this purchase decision

DONT's

  • Don't use phrases like 'do not worry', 'i promise' etc.
  • Avoid getting into storytelling mode, especially when they ask specific questions
  • Don't rely on relationship building even if they act pleasantly

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Kelly is

  • Adoption by others is very important to them, followed by confidence in ROI.
  • Will you ever get a clear answer from Kelly

  • They don’t say no often, they push out the decisions or keep going around in circles.

Insights For Deal Planning

    How fast (or slow) will Kelly move?

  • They don't like to hasten, so their speed of decision-making may be slow.
  • Can Kelly take some risk or not?

  • They have little willingness to take risks, and prefer making calculated decisions.

You And Kelly

Personality Compatibility


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