Kevin Campbell in

Kevin Campbell

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Chief Executive Officer EMEA at COPC Inc.
📍 Inverness, Scotland, United Kingdom

Kevin Campbell is the CEO for the EMEA Region at COPC Inc. , where he has worked since 2008. He is an expert in customer experience management with a strong background in operational performance improvement, having previously implemented standards based on Six Sigma across dozens of sites for Sitel. He holds a BSc in Architectural Technology.

Kevin is passionate about delivering world-class service and enabling client success. He actively promotes global best practices and fosters strong partnerships with industry organizations to elevate customer experience standards. His posts show appreciation for teamwork, client relationships, and cultural diversity.

Unique fact: He is a certified Six Sigma Black Belt and leveraged his architectural technology degree from Robert Gordon University to build a career in process and performance improvement.

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Experience
19 Years
Current Role
Chief Executive Officer EMEA
Job Level
Leadership
Location
Inverness, Scotland, United Kingdom
Personality Overview

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Communication Style
Decision Approach
Work Preference

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Priorities

Topics Kevin cares about

CX Excellence
As CEO of a company that created the COPC CX Standard, he is focused on helping organizations deliver superior customer satisfaction and operational efficiency.
Performance Improvement
His career includes being a Performance Improvement Manager at Sitel and implementing standards across EMEA. He is also a certified Six Sigma Black Belt.
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Career

Work history

3-2022
Chief Executive Officer EMEA
COPC Inc.
5-2017
Major Account Director
COPC Inc.
9-2008
Senior Associate
COPC Inc.
1-2018
Vice President Business Consultant EMEA
COPC INTERNATIONAL INC
3-2007 - 9-2008
Performance Improvement Manager EMEA
Sitel
In the press

Media appearances

Kevin Campbell – COPC Inc. Leadership Profile. Featured in COPC Inc. Official Website
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Education
Architectural
Robert Gordon University
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

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