Kevin Gilbertson

Energizer
DISC Type : I

Senior Manager Customer Service & Logistics at Tyson Foods

Kingston, Pennsylvania, United States

Overview

Kevin Gilbertson is a Senior Manager of Customer Service & Logistics at Tyson Foods, with a history of career progression within the company. He holds a Bachelor of Science from Kings College and has extensive experience with major CPG companies, including KraftHeinz, managing key accounts like Walmart.

Based on his interests, Kevin appears to have a sophisticated appreciation for the beverage industry. He follows Total Wine & More, a major national retailer, and Palm Bay International, a prominent importer of fine wines and spirits, suggesting a personal passion for this category.

While at KraftHeinz, he worked on the dedicated Walmart team, which managed a significant 34% of the companys business.

Personality Overview

Enthusiastic

Imaginative

Big Picture Person

They are not always early adopters but can be pursuaded by leveraging strong relationships.  They are naturally enthusiastic, so take their promise with a pinch of salt. They are people oriented, friendly and like creating new connections.

Topics They Care About

Customer Logistics
His entire career progression at Tyson Foods, culminating in his current senior management role, is focused on customer service and logistics.
Supply Chain Management
His experience involves monitoring orders, communicating with distribution and transportation, and production forecasting for major CPG brands.
Wine and Spirits
He shows a clear interest in the wine and spirits industry by following major retailer Total Wine & More and importer Palm Bay International.

Media Appearances

Kevin has no verified media appearances

Work History

12-2022
Senior Manager Customer Service & Logistics at Tyson Foods
6-2021 - 12-2022
Senior Customer Service & Logistics Specialist at Tyson Foods
3-2018 - 6-2021
Customer Service Associate at Tyson Foods
7-2014 - 3-2018
KraftHeinz Company - Order Management Coordinator at GENPACT
5-2011 - 7-2014
Sales Service Associate at Kraft Foods Inc

Education

Bachelor of Science from King's College McGowan School of Business (AACSB Accredited Institution)

More Information

Social Presence :

Prographics :

Exp : 18 Location : Kingston, Pennsylvania, United States Job Level : Middle Designation : Senior Manager Customer Service & Logistics at Tyson Foods
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Insights For Selling To Kevin

During A Call Or A Meeting

DO's

  • Talk anecdotally about the customer experience that your product offers
  • Use phrases like ‘people will love’, ‘massive impact’ etc.
  • Invite them for a lunch or a drink/coffee

DONT's

  • Avoid cutting into their flow
  • Don’t push them to make a decision too fast, let them get comfortable first
  • Avoid overloading them with too much detail

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Kevin is

  • Relationship and trust can be vital with them, sometimes more than anything else.
  • Will you ever get a clear answer from Kevin

  • They are unlikely to say no directly, you have to make that decision yourself.

Insights For Deal Planning

    How fast (or slow) will Kevin move?

  • They are not the fastest decision makers, their friendly approach can give false positive signals.
  • Can Kevin take some risk or not?

  • They may take certain risks that they deem unlikely of personal repercussions.

You And Kevin

Personality Compatibility


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