Kevin P.

Doer
DISC Type : ds

European Head of ITSM at Sysco

United Kingdom

Overview

As the European Head of ITSM at Sysco, Kevin P. leads the unification of people and processes into a cohesive strategy. An ITIL V4 Master, he specializes in optimizing service management and driving operational excellence through systems integration and effective team leadership.

Kevin is dedicated to continuous professional development, having completed an extensive learning journey to achieve the highest level of ITIL certification. His professional interests include major technology firms like Hewlett Packard Enterprise and Cisco, indicating a focus on enterprise-level solutions.

He has achieved the ITIL V4 Master certification, the highest possible qualification in the IT service management framework.

Personality Overview

Fast-paced

Risk-Accepting

Deliberate Doer

They exhibit a rare combination of being result-oriented but patient at the same time.  Reading between the lines and seeing beyond your words comes naturally to them. They might take some time to make their mind up but once they do, they don't change it easily.

Topics They Care About

ITSM Strategy
He is leading Sysco Europe's entire ITSM journey, unifying teams and processes into a single, standardized way of working.
ITIL V4 Framework
He recently completed his journey to become an ITIL V4 Master and actively applies this advanced learning in his daily role.
Process Standardization
A core focus of his role is implementing a single, unified way of working to drive service quality and operational excellence across Europe.

Media Appearances

Kevin has no verified media appearances

Work History

5-2025
European Head of ITSM at Sysco
8-2023 - 5-2025
Head of IT Service Delivery ITSM at Sysco
1-2021 - 7-2023
Head of IT Service Delivery UK & Eastern Europe at Aliaxis UK
6-2020 - 11-2020
Service Delivery Management Consultant at Morrisons Utility Services
11-2019 - 5-2020
Head Of Service Delivery at Cameo

Education

Education details unavailable from https://www.peoplecert.org/public-profile?ed=XCHu3ZqUTNJ2I%2fW0cE807skDEGjrrVeN
1996 - 1998
A levels from Worcester technical college

More Information

Social Presence :

Prographics :

Exp : 6 Location : United Kingdom Job Level : Mid-senior Designation : European Head of ITSM at Sysco
URL has been copied!

Insights For Selling To Kevin

During A Call Or A Meeting

DO's

  • Suggest clear next steps with confidence, don't be vague or hesitant
  • Focus on the results that your product produces, expect some strategic questions in return
  • Come across as a trustworthy professional and be respectful, they usually know their game

DONT's

  • Don't focus too much on mutual contacts or bother about other stakeholders, focus on them
  • Avoid putting conscious effort into relationship-building
  • Don't take their patience for granted, avoid long-winding sermons

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Kevin is

  • Strong proof of impact and their conviction will matter the most, but they wouldn't want to act unilaterally either
  • Will you ever get a clear answer from Kevin

  • They will say no if they are not convinced but you will have to prompt them.

Insights For Deal Planning

    How fast (or slow) will Kevin move?

  • They will want to understand things well but can move fast once they have a clear picture.
  • Can Kevin take some risk or not?

  • They have good risk tolerance but are likely to think it through once or twice.

You And Kevin

Personality Compatibility


Other Sysco Employees

Explore more public profiles from related professionals at the same organization.

More Profiles

Discover additional public profiles from our index.

Search more profiles

Looking for someone else? Search here for anyone.

Or visit Humantic AI to know more.