Khader Shakir in

Khader Shakir

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Director - Enterprise AI Strategy, Ops & CX Enablement at Delta Dental Ins.
📍 Frisco, Texas, United States

Khader is a seasoned transformation executive at Delta Dental, leading Enterprise AI Strategy and CX Enablement. With over 20 years of experience, he specializes in delivering business outcomes through technology, strategy, and operations. Colleagues describe him as dedicated, versatile, and an expert in process excellence, holding a Lean Six Sigma Master Blackbelt certification.

Outside of his executive functions, Khader appears to be passionate about fostering professional growth and maintaining long-term relationships. He actively endorses mentors and career coaches and enjoys reconnecting with former colleagues, whom he considers friends for life, to relive fond memories from their time working together.

Unique fact: A former colleague he managed refers to him as his "first Quality GURU" who defined his career.

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Experience
17 Years
Current Role
Director - Enterprise AI Strategy, Ops & CX Enablement
Job Level
Mid-senior
Location
Frisco, Texas, United States
Personality Overview

How Khader shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Khader cares about

AI in Customer Experience
His current role as Director of Enterprise AI Strategy, Ops & CX Enablement at Delta Dental places this at the core of his professional focus.
Business Transformation
A consistent theme throughout his career, highlighted in his headline and past roles like Managing Director of Digital Transformation.
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Career

Work history

7-2024
Director - Enterprise AI Strategy, Ops & CX Enablement
Delta Dental Ins.
4-2024 - 7-2024
Client Partner - Business Consulting Services
TechStar Group
11-2023 - 7-2024
Partner Consultant
Digitra LLC
1-2022 - 10-2023
Managing Director - Digital Transformation
Sparkhound
8-2013 - 1-2022
Vice President - Transformation
UnitedHealth Group
In the press

Media appearances

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Education
Executive Leadership Program
Cornell University
Executive Leadership Program in Data Science
Carlson Executive Education, University of Minnesota
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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