Kim Fox
Login to view DISC.Kim Fox is the Senior Vice President of CX Delivery at TLCx, having built her career through leadership roles in quality assurance. She is focused on developing empowered teams and aligning processes with technology to achieve genuine customer resolution and operational excellence.
Her professional interests include emotional intelligence and innovative corporate training solutions, reflecting a commitment to developing people as a core component of customer experience strategy.
She champions using flexible, AI-driven platforms to enhance quality and ensure compliance while scaling personalized customer outcomes.
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