Kim McGraw in

Kim McGraw

Captain · DISC type DS
VP of Operations and Cash Services at SECU
📍 Charlotte Metro, United States

Kim is a seasoned executive with over 20 years of experience leading operations in the financial services industry. Her expertise lies in strategic planning, business transformation, and enhancing operational efficiency for large-scale ATM and card services, having held senior roles at SECU, Cennox, and Bank of America.

Outside of her core professional duties, Kim shows an appreciation for inspiring and powerful messages. She also follows developments from major technology and consulting firms, including Microsoft, Deloitte, and Cisco, indicating a keen interest in corporate strategy and innovation.

Unique fact: While at Bank of America, she was responsible for the production, implementation, and stability of a fleet of over 16, 000 ATMs across the US.

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Experience
16 Years
Current Role
VP of Operations and Cash Services
Job Level
Senior
Location
Charlotte Metro, United States
Personality Overview

How Kim shows up

Planner & Achiever
Dynamic But Sincere
Decisive But Calm

They exhibit a rare combination of being result-oriented but patient at the same time. Reading between the lines and seeing beyond your words comes naturally to them. They are very professional in their approach and can weigh multiple perspectives together.

Priorities

Topics Kim cares about

ATM Fleet Operations
Her career has centered on overseeing strategy, compliance, and system upgrades for extensive ATM fleets to optimize customer and employee experiences.
Operational Optimization
Consistently focused on implementing strategies to enhance the effectiveness and efficiency of field operations, utilizing data collection and root cause analysis.
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Career

Work history

11-2024
VP of Operations and Cash Services
SECU
12-2023 - 7-2024
Senior Director of Field Services
Cennox
2-2021 - 7-2022
Executive Director of Client Performance
Hyosung America
11-2014 - 2-2021
Senior Vice President of Production Services
Bank of America
11-2009 - 11-2014
Vice President, AMAC / Software Configuration Manager
Bank of America
In the press

Media appearances

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Education
Education details unavailable
University of Missouri-Columbia
Social presence
in
Behavioral profile

DISC profile (public)

D

Dominance (D)

Dominance (D) reflects how goal and task oriented a person is, and their ability to accomplish results irrespective of how demanding the circumstances might be. Those scoring high tend to be motivated by winning, competition, and success.

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