Kimmy Feldbauer, AICP

Questioner
DISC Type : c

Chief of Staff & Strategic Transformation Officer at Washington Metropolitan Area Transit Authority (WMATA)

Washington, District of Columbia, United States

Overview

Kimmy Feldbauer is the Chief of Staff at WMATA, where she leads the authoritys strategic transformation plan. With over 15 years of experience in major transit projects across the U. S. and a Masters in Urban & Environmental Planning from Arizona State University, she is a certified planner (AICP) focused on large-scale transportation improvements.

She lives in Washington D. C. with her family and is a daily user of the transit system she helps manage, frequently riding the Green Line and bus. Her decade of prior experience in the service industry directly influences her customer-focused approach to public transportation and her passion for creating equitable community access.

Kimmy was recognized in Mass Transit magazines "40 Under 40" cohort for her impactful career in public transit.

Personality Overview

Not Easily Convinced

Systematic

Value Seeker

They generally do not appreciate an overfriendly approach and prefer to stay to-the-point.  They prefer to analyze every situation thoroughly.
 It is quite likely of them to ask for pricing or other concessions.

Topics They Care About

Strategic Transformation
She leads the development and implementation of WMATA's strategic transformation plan, "Your Metro, The Way Forward, " to modernize operations and improve service.
Urban Mobility
Her career is dedicated to improving public transit, having previously been a Deputy Project Manager for a multi-billion-dollar transit project in Austin, TX.
Transit Customer Experience
As a daily rider and with a decade in the service industry, she is a vocal advocate for the customer experience in public transportation systems.

Media Appearances

Kimmy has no verified media appearances

Work History

5-2024
Chief of Staff & Strategic Transformation Officer at Washington Metropolitan Area Transit Authority (WMATA)
12-2022 - 5-2024
Director, Strategic Transformation & Enterprise Collaboration at Washington Metropolitan Area Transit Authority (WMATA)
8-2022 - 12-2022
Strategic Transformation Project Manager at Washington Metropolitan Area Transit Authority (WMATA)
11-2015 - 8-2022
Senior Transportation Planner at AECOM
6-2015 - 8-2015
Summer Site Manager at Rising Sun Energy Center

Education

2013 - 2015
Masters of Urban & Environmental Planning from Arizona State University
BA from Arizona State University

More Information

Social Presence :

Prographics :

Exp : 21 Location : Washington, District of Columbia, United States Job Level : Leadership Designation : Chief of Staff & Strategic Transformation Officer at Washington Metropolitan Area Transit Authority (WMATA)
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Insights For Selling To Kimmy

During A Call Or A Meeting

DO's

  • Emphasise more on facts and measurable benefits
  • Back up any claims with data and numbers
  • Emphasize on objective proof of ROI, help them do a thorough evaluation

DONT's

  • Avoid phrases like ‘do not worry about’, ‘no one compares to’ etc.
  • Avoid rushing them, be polite and patient
  • Don’t depend too much on anecdotal evidence, it reduces their confidence

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Kimmy is

  • Ensuring that the product delivers ROI, cost-effective pricing and process compliance are very important for them.
  • Will you ever get a clear answer from Kimmy

  • It doesn’t come naturally to them but they can say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will Kimmy move?

  • If they have the information that they need, they can move fast at making their decisions.
  • Can Kimmy take some risk or not?

  • They can take risk if they are convinced that they have analyzed the circumstances well.


You And Kimmy

Personality Compatibility


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