Kodi Terry in

Kodi Terry

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SVP Customer Operations at Guideline
📍 Winter Garden, Florida, United States

Kodi Terry is a seasoned Management and IT executive currently serving as the SVP of Customer Operations at Guideline. Her career showcases extensive experience in leading agile transformations, engineering project management, and technical support for broadcast and ad technology companies. She holds multiple SAFe® certifications and has a background in managing global PMO and engineering teams.

Outside of her executive role, Kodi shows an interest in media and entertainment, following major companies like The Walt Disney Company and commenting on programming like the Hallmark channel. She also follows broader societal trends, such as the increasing consumer spending on wellness and its potential impact on the advertising industry.

Unique fact: Kodi authored a detailed guide on successfully executing a fully remote SAFe PI Planning session for a global team in 2020.

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Experience
25 Years
Current Role
SVP Customer Operations
Job Level
Leadership
Location
Winter Garden, Florida, United States
Personality Overview

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Communication Style
Decision Approach
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Priorities

Topics Kodi cares about

SAFe & Agile Transformation
She has multiple SAFe certifications and a proven track record of leading global agile transformations and sharing her expertise publicly through articles and testimonials.
Customer Operations
As the current SVP of Customer Operations, she is focused on building and scaling her support organization, including actively recruiting for her remote team.
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Career

Work history

10-2023
SVP Customer Operations
Guideline
9-2022 - 10-2023
VP, Enterprise Agility
Guideline
9-2021 - 9-2022
Senior Director, Global Quality & Agility
Imagine Communications
2-2019 - 9-2021
Senior Director, Global Technical PMO
Imagine Communications
6-2018 - 4-2019
Director of Engineering Project Management, Traffic Solutions
Imagine Communications
In the press

Media appearances

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Education
1999 - 2002
Education details unavailable
Mid-Plains Community College
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

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