Kristen Goodmore in

Kristen Goodmore

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Senior Process Manager at State Farm
📍 Ballston Spa, New York, United States

Kristen Goodmore is a Senior Process Manager at State Farm, where she has built her career through various roles in claims and process management. A graduate of Siena University, she focuses on process excellence and empowers her teams to create value for customers through innovative, forward-thinking work.

Outside of work, Kristen is a mother of three who is passionate about personal progress and living life with intention. She operates with a service mindset, aiming to build environments where people feel supported, challenged, and inspired to grow personally and professionally.

She is on a personal mission to help people realize they are enough and capable of more than they imagine.

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Experience
18 Years
Current Role
Senior Process Manager
Job Level
Middle
Location
Ballston Spa, New York, United States
Personality Overview

How Kristen shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Kristen cares about

Servant Leadership
Believes in people so deeply that they start to see it for themselves, which in turn drives performance, confidence, and results.
Process Excellence
Feels appreciative and excited about her work in Process Excellence, focusing on creating value for customers through strong partnerships across departments.
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Career

Work history

3-2026
Senior Process Manager
State Farm
10-2023 - 3-2026
Claim Section Manager
State Farm
11-2022 - 10-2023
Process Manager
State Farm
12-2014 - 11-2022
Claim Team Manager
State Farm
11-2011 - 12-2014
Claim Specialist
State Farm
In the press

Media appearances

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Education
2002 - 2006
Bachelor’s of Science
Siena University
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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