Director, Project Management Office - Operational Risk Management at Capital One
📍 Richmond, Virginia, United States
Kristen Kelley is the Director of the Project Management Office for Operational Risk Management at Capital One, leading key initiatives including GenAI. Her career progression shows a deep focus on talent strategy, project management, and associate development. She holds a B. A. from Virginia Commonwealth University.
Her career has a unique focus on "associate focused work, " including specialized projects centered on employee development, career pathing, retention, and morale across various departments.
Unlike D or C types, they are calm as well as friendly and can give the impression of being more receptive than they actually are. Scenarios where both sides can come out as winners appeal to them greatly. They are more likely to opt for solutions that are proven in the market.
Priorities
Topics Kristen cares about
Talent Strategy
Her career consistently demonstrates a passion for associate development, career pathing, engagement, and recruiting top talent within Capital One.
Operational Risk
As a Director in Operational Risk Management, she leads the project management office supporting critical enterprise-wide risk initiatives.
Influence (I) reflects the degree to which a person prefers to work by influencing or persuading others. Those scoring high tend to be people oriented, motivated by social recognition and building relationships.
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