Kristen Kelley in

Kristen Kelley

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Director, Project Management Office - Operational Risk Management at Capital One
📍 Richmond, Virginia, United States

Kristen Kelley is the Director of the Project Management Office for Operational Risk Management at Capital One, leading key initiatives including GenAI. Her career progression shows a deep focus on talent strategy, project management, and associate development. She holds a B. A. from Virginia Commonwealth University.

Her career has a unique focus on "associate focused work, " including specialized projects centered on employee development, career pathing, retention, and morale across various departments.

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Experience
19 Years
Current Role
Director, Project Management Office - Operational Risk Management
Job Level
Mid-senior
Location
Richmond, Virginia, United States
Personality Overview

How Kristen shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Kristen cares about

Talent Strategy
Her career consistently demonstrates a passion for associate development, career pathing, engagement, and recruiting top talent within Capital One.
Operational Risk
As a Director in Operational Risk Management, she leads the project management office supporting critical enterprise-wide risk initiatives.
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Career

Work history

6-2022
Director, Project Management Office - Operational Risk Management
Capital One
2-2021 - 6-2022
Talent Strategy - Operational & Model Risk Management (OMRM)
Capital One
1-2018 - 2-2021
Project Manager, EMRM (Enterprise Model Risk Management)
Capital One
6-2016 - 1-2018
Project Manager, EMRAD (Enterprise Modeling, Risk, And Data)
Capital One
3-2011 - 5-2016
Lead Data Science Recruiter
Capital One
In the press

Media appearances

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Education
2001 - 2005
B.A
Virginia Commonwealth University
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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