Krystal Miller

Questioner
DISC Type : c

Head of Corporate Communications - Group Operations & Technology at UBS

London Area, United Kingdom

Overview

Krystal has no verified overview

Personality Overview

Value Seeker

Not Easily Convinced

Systematic

They generally do not appreciate an overfriendly approach and prefer to stay to-the-point.  They prefer to fully evaluate every situation. They are more likely than others to negotiate on pricing and terms.

Topics They Care About

Krystal has no verified topics they care about

Media Appearances

Krystal has no verified media appearances

Work History

1-2025 - 12-2025
Head of Corporate Communications - Group Operations & Technology at UBS
4-2022 - 12-2025
Head Of Corporate Communications - Sustainability & Impact at UBS
1-2016 - 4-2022
Global Head of Media Relations, UBS Asset Management at UBS
1-2014 - 2-2015
Head of Communications, Capital Resolution Group at Royal Bank of Scotland
9-2011 - 12-2013
Head of Communications, Non-Core Division at Royal Bank of Scotland

Education

2020 - 2023
Master's degree from The University of Edinburgh
1997 - 2001
Bachelor of Science (BSc) from University of Southampton

More Information

Social Presence :

Prographics :

Exp : 22 Location : London Area, United Kingdom Job Level : N/A Designation : Head of Corporate Communications - Group Operations & Technology at UBS
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Insights For Selling To Krystal

During A Call Or A Meeting

DO's

  • Emphasise more on facts and measurable benefits
  • Emphasize on objective proof of ROI, help them do a thorough evaluation
  • Tell them that you will come back if you don’t have a good answer for a question

DONT's

  • Don’t depend too much on anecdotal evidence, it reduces their confidence
  • Avoid phrases like ‘do not worry about’, ‘no one compares to’ etc.
  • Avoid rushing them, be polite and patient

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Krystal is

  • Confidence that the product provides ROI, effective pricing and process adherence matter the most to them.

  • Will you ever get a clear answer from Krystal

  • It doesn’t come naturally to them but they can say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will Krystal move?

  • They can move at a reasonable pace while making their decisions if they have the necessary information.

  • Can Krystal take some risk or not?

  • If they believe that they have analyzed the situation well, they can take a little risk.

You And Krystal

Personality Compatibility


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