Kunal Madhok in

Kunal Madhok

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EVP, Head of Data, Analytics and AI at Wells Fargo
📍 New York City Metropolitan Area, United States

Kunal Madhok is the EVP and Head of Data, Analytics, and AI at Wells Fargo, where he leads efforts to drive business growth using advanced analytics. His career includes senior roles in lending innovation and consumer products at JPMorgan Chase and American Express. He earned an MBA from The University of Chicago Booth School of Business.

Kunal is a prominent voice on the strategic implementation of artificial intelligence in finance. He frequently speaks at industry events like the AI Summit and Evident AI Symposium, sharing his perspectives on deploying AI at scale and the importance of model explainability.

Unique fact: He believes that an AI model shouldnt be deployed if you cant explain how it works, a principle he champions as a driver of both business value and customer trust.

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Experience
13 Years
Current Role
EVP, Head of Data, Analytics and AI
Job Level
Leadership
Location
New York City Metropolitan Area, United States
Personality Overview

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Decision Approach
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Priorities

Topics Kunal cares about

Explainable AI (XAI)
Champions the view that if an AI model can't be explained in plain English, it shouldn't be deployed, viewing transparency as a core driver of trust and business value.
AI in Financial Services
A frequent speaker on leveraging AI at scale in finance, discussing topics like AI agents, responsible innovation, and building unified platforms to avoid disconnected solutions.
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Career

Work history

10-2023
EVP, Head of Data, Analytics and AI
Wells Fargo
4-2022 - 11-2023
EVP, Head of Consumer Growth, Engagement & Analytics
Wells Fargo
9-2022 - 1-2023
Head of Enterprise Customer Experience (Interim)
Wells Fargo
6-2017 - 3-2021
Head of US Consumer Lending (Cards & Loans) Products, Digital Bank and Wealth Management
American Express
9-2016 - 6-2017
Head of Lending Innovation
JPMorgan Chase & Co.
In the press

Media appearances

Ep. 242: Kunal Madhok | The Black Box Fallacy: Why Wells Fargo .... Featured in Apple Podcasts
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Education
MBA
The University of Chicago Booth School of Business
M.S.
Virginia Tech
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

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