Laila Ezzitouni in

Laila Ezzitouni

Editor · DISC type CS
Senior Customer Service Advisor at Volvo Cars
📍 Madrid, Community of Madrid, Spain

Professional overview including current role context, leadership scope, domain focus, and career trajectory to help you understand background relevance before outreach.

Key behavioral and communication insights including interaction style, decision-making tendencies, and motivation drivers to tailor messaging and personalize conversations.

Business priorities, areas of interest, and practical outreach recommendations that can improve conversion quality for this professional.

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Experience
18 Years
Current Role
Senior Customer Service Advisor
Location
Madrid, Community of Madrid, Spain
Personality Overview

How Laila shows up

Self-Disciplined
Sometimes Friendly
Slow Buyer

They are thorough and always follow a systematic approach. They are heavily focused on quality and prefer doing things the right way, even if it takes time. The only way to convince them is by showing them examples and ample proof.

Priorities

Topics Laila cares about

Strategic Priorities
Topic insights and context to help personalize outreach and discovery conversations.
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Career

Work history

8-2021
Senior Customer Service Advisor
Volvo Cars
6-2018 - 8-2021
Administrative Office Specialist
IQVIA Spain
6-2018 - 8-2021
Panel administrator
IQVIA Spain
9-2015 - 10-2017
Agente de reservas
Grupo Pullmantur
5-2015 - 8-2015
Agente de reservas
Idiso
In the press

Media appearances

Media appearances and press coverage highlighting public visibility and thought leadership.
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Education
2017 - 2019
Education details unavailable
EAE Business School
2014 - 2014
English for business
ADAMS Formación
1992 - 1993
Tecnico en aplicaciones informaticas
C.E.S Madrid
Social presence
in
Behavioral profile

DISC profile (public)

C

Calculativeness (C)

Calculativeness (C) reflects the degree to which a person is likely to be cautious, systematic and analytical. Those scoring high tend to emphasise quality and accuracy.

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