Lauren Romeo in

Lauren Romeo

Doer · DISC type ds
Director of Customer Happiness at Mixbook
📍 New York City Metropolitan Area, United States

Professional overview including current role context, leadership scope, domain focus, and career trajectory to help you understand background relevance before outreach.

Key behavioral and communication insights including interaction style, decision-making tendencies, and motivation drivers to tailor messaging and personalize conversations.

Business priorities, areas of interest, and practical outreach recommendations that can improve conversion quality for this professional.

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Experience
11 Years
Current Role
Director of Customer Happiness
Job Level
Mid-senior
Location
New York City Metropolitan Area, United States
Personality Overview

How Lauren shows up

Strategic Planner
Fast-paced
Deliberate Doer

They exhibit a rare combination of being result-oriented but patient at the same time. They might take some time to make their mind up but once they do, they don't change it easily. Reading between the lines and seeing beyond your words comes naturally to them.

Priorities

Topics Lauren cares about

Strategic Priorities
Topic insights and context to help personalize outreach and discovery conversations.
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Career

Work history

2-2025
Director of Customer Happiness
Mixbook
9-2023 - 3-2025
Senior Director of Customer Experience
Rugs USA
12-2020 - 9-2023
Director of Customer Experience
Rugs USA
5-2020 - 12-2020
Head Of Customer Service
Wonder
2-2016 - 4-2020
Director of Customer Experience
Boll & Branch
In the press

Media appearances

Media appearances and press coverage highlighting public visibility and thought leadership.
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Education
Bachelor's degree
Seton Hall University
Social presence
in
Behavioral profile

DISC profile (public)

d

Dominance (D)

Dominance (D) reflects how goal and task oriented a person is, and their ability to accomplish results irrespective of how demanding the circumstances might be. Those scoring high tend to be motivated by winning, competition, and success.

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