Lauren Zimmer in

Lauren Zimmer

Captain · DISC type SD
Sr Director, Customer Success Operations at Planful
📍 Huntersville, North Carolina, United States

Lauren Zimmer is the Senior Director of Customer Success Operations at Planful, specializing in marketing automation, data management, and lead generation. Her colleagues describe her as focused, hardworking, and dedicated. She holds certifications in B-to-B pipeline acceleration and campaign planning, underscoring her expertise in building efficient sales and marketing processes.

Based on her professional history and activities, she appears passionate about team success and corporate social responsibility. A past initiative she promoted involved a company-wide blood drive to support the local Charlotte community, reflecting an interest in leveraging corporate resources for philanthropic efforts.

She has specific expertise in marketing software like Eloqua, Genius, and Act On.

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Experience
13 Years
Current Role
Sr Director, Customer Success Operations
Job Level
Senior
Location
Huntersville, North Carolina, United States
Personality Overview

How Lauren shows up

Consummate Professional
Decisive But Calm
Planner & Achiever

They exhibit a rare combination of being result-oriented but patient at the same time. They might take some time to make their mind up but once they do, they don't change it easily. Reading between the lines and seeing beyond your words comes naturally to them.

Priorities

Topics Lauren cares about

Customer Success Operations
Her entire career at Planful has been in this department, progressing from Senior Manager to Senior Director, indicating a deep focus on post-sales customer experience and operational efficiency.
Sales Operations
Prior to her current role, she held sales operations management positions at SolarWinds ITSM and inMotionNow, showing a strong background in supporting sales teams and processes.
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Career

Work history

3-2023
Sr Director, Customer Success Operations
Planful
12-2020
Director, Customer Success Operations
Planful
2-2020 - 12-2020
Sr. Customer Success Operations Manager
Planful
5-2019 - 1-2020
Sr Manager, Sales Operations ITSM
SolarWinds ITSM
5-2018 - 5-2019
Sales Operations Manager
inMotionNow
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education
Education details unavailable
Central Piedmont Community College
Social presence
in
Behavioral profile

DISC profile (public)

S

Steadiness (S)

Steadiness (S) reflects the degree to which a person is likely to focus on cooperation, support and taking everyone along. Those scoring high tend to be consistent and calm.

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