Leon Cheung

Enthusiast
DISC Type : i

Client Operations Manager - Technical Assistance at Interactive Brokers

Hong Kong SAR

Overview

Leon has no verified overview

Personality Overview

Consensus Focused

Non-Confrontational

Story Driven

They are more about building relationships than just cutting deals.  They agree with others often, so exercise caution when relying on their word. Unlike D or C types, they are convinced more by stories and testimonials.

Topics They Care About

Leon has no verified topics they care about

Media Appearances

Leon has no verified media appearances

Work History

12-2023
Client Operations Manager - Technical Assistance at Interactive Brokers
7-2022 - 11-2023
IT Support Engineer Lead at Airwallex
2-2017 - 8-2022
Senior Technologies Service Lead (Acting Regional Manager of South China) at WeWork, Hong Kong at WeWork
10-2016
Genius - Customer Experience / Training Expert / Technical Support at Apple
Client Services Manager at State Street Bank

Education

1999 - 2004
Bachelor of Arts from University of Saskatchewan
Education details unavailable from St. Joseph's College, Hong Kong

More Information

Social Presence :

Prographics :

Exp : 9 Location : Hong Kong SAR Job Level : Middle Designation : Client Operations Manager - Technical Assistance at Interactive Brokers
URL has been copied!

Insights For Selling To Leon

During A Call Or A Meeting

DO's

  • Speak from experience about success that the product has seen with other customers
  • Invite them for a lunch or a drink/coffee
  • Give them the opportunity to lead the conversation where possible

DONT's

  • Don’t be excessively objective, be like a storyteller with them
  • Avoid overloading them with too much information
  • Don’t be too formal with them, they trust informality more

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Leon is

  • Relationships and rapport matter to them, but so does the value of the product.
  • Will you ever get a clear answer from Leon

  • They probably won't say no directly.


Insights For Deal Planning

    How fast (or slow) will Leon move?

  • They are not the ones to make fast decisions, even while they stay committed.
  • Can Leon take some risk or not?

  • If it seems really necessary, they can take small risks.

You And Leon

Personality Compatibility


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