Lloyd is a senior manager and the Head of Customer Excellence at Veolia UK, specializing in enhancing customer service metrics like NPS in the electrical compliance and manufacturing industries. Colleagues describe him as diligent, professional, and supportive. He is also certified in PRINCE2 Foundation.
Outside of work, Lloyd is a dedicated professional who actively engages with his industry by attending conferences and networking with peers to foster a culture of continuous improvement. He expresses immense pride in his familys accomplishments, seamlessly connecting his personal and professional worlds.
He was recently proud to see one of his daughters businesses switch their commercial waste supplier to Veolia.
Read the full overview →Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.
Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.
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