Lois Boateng is a Contact Center Agent at eSAL, where she leverages her background in community development to enhance customer satisfaction. A graduate of the University for Development Studies, she applies project management skills to streamline operations. She continuously upskills, holding certifications in customer service and virtual assistance.
Driven by a passion for fostering growth, both in communities and customer relationships, Lois is dedicated to continuous learning. Her recent completion of the ALX Virtual Assistant program and a Get into Tech certificate highlights her proactive approach to professional development and acquiring new, relevant skills.
Unique fact: Lois holds a Bachelor of Arts in Integrated Community Development, applying principles of community growth to her customer service role.
Read the full overview →Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.
Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.
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