Lu Williams
Login to view DISC.Lu Williams is a performance-driven executive with over two decades of experience in Business Process Services and CX operations. As Vice President at Tech Mahindra, he specializes in modernizing customer experience for the automotive and manufacturing sectors. Colleagues describe him as a strong, reliable, and thoughtful leader with remarkable professionalism, who holds an MBA from Baker College.
He is the author of "Human in the Loop: Purpose-Driven Leadership in the Age of AI," which explores ethical leadership and the balance between technology and human judgment. His personal writings suggest a focus on learning from failures, the importance of self-care for leaders, and challenging traditional notions of organizational power structures.
He lives in the Cincinnati, OH area, where he writes, mentors, and speaks on leadership and the future of work.
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