Lucy Poole

Digital Transformation Agency at 8 yrs 2 mos

📍 Canberra, Australian Capital Territory, Australia

Lucy Poole is the Deputy CEO for Strategy, Planning and Performance at Australias Digital Transformation Agency. A creative thinker and trusted leader, her experience spans the Australian federal and state governments, the UK civil service, and the private sector, focusing on digital transformation and investment.

Originally from the UK, Lucy settled in Canberra with her family. She is passionate about human-centered design and fostering innovation within the public service to solve complex problems for the Australian people.

She has led several innovative firsts for the Australian Public Service, including a graduate hackathon, a crowdsourced branding strategy, and the first APS-wide smartphone app.

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Experience

1 Years

Current Role

Digital Transformation Agency

Location

Canberra, Australian Capital Territory, Australia

Personality Overview

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Priorities

Topics Lucy cares about

Government AI Adoption

Delivers keynotes on accelerating AI adoption in the public sector, focusing on tangible benefits for the community and empowering staff to experiment safely.

Digital Transformation

Leads the DTA's strategy for whole-of-government digital and ICT transformation, driving the vision for world-class digital capabilities and services in Australia.

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Career

Work history

Digital Transformation Agency

8 yrs 2 mos

11-2016 - 9-2017

Assistant Secretary, Cities Division

Department of the Prime Minister and Cabinet

Australian Public Service Commission

6 yrs 1 mo

2-2010 - 11-2010

Senior HR Adviser

Office of the Fair Work Ombudsman

In the press

Media appearances

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Education

Customer Focussed Innovation

Stanford University Graduate School of Business

Social presence

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