Luis A.

Judge
DISC Type : Dc

MSP Sales Representative at Malleum

Greater Calgary Metropolitan Area, Canada

Overview

Luis A. is an MSP Sales Representative at Malleum, specializing in IT compliance and cybersecurity for regulated businesses. With a background as a Senior IT Consultant and Solutions Architect, he bridges the gap between technical requirements and strategic growth. Colleagues describe him as proactive, collaborative, and uniquely skilled at connecting technical work with business outcomes.

He is passionate about helping others succeed in the technology sector. In his role as a Community Advisor for Careers In Technology and Innovation, he actively mentors professionals who are looking to transition into the tech industry from non-technical roles, sharing his expertise in IT and cybersecurity.

Unique fact: He once managed the entire network on a cruise ship, from the top decks satellite links and passenger Wi-Fi down to the engine compartments operational systems.

Personality Overview

Features Driven

Quality Focused

Demanding

They prefer to be the ones controlling the conversation or defining the terms.  More than the product, they care about the impact of the product. They respond well to strong and respectful communication.

Topics They Care About

Compliance as Revenue
His core philosophy is that compliance is not a cost center but a competitive advantage that can unlock new revenue opportunities for businesses.
IT to Sales Transition
After 20 years in IT, he successfully pivoted to a sales role in six months and actively shares his framework for doing so with others.
IT/OT Convergence
He has rare, hands-on experience managing both Information Technology (IT) and Operational Technology (OT) from his time working on a cruise ship.

Media Appearances

Luis has no verified media appearances

Work History

2-2026
MSP Sales Representative at Malleum
8-2025 - 2-2026
Sales - Deel IT SMB at Deel
2-2025 - 7-2025
Senior Information Technology Consultant - Client Experience at IX Solutions Ltd.
3-2024 - 2-2025
Solutions Architect at IX Solutions Ltd.
12-2021 - 2-2024
IT Infrastructure Administrator at Parex Resources

Education

4-2023 - 12-2023
Information Systems Security Certificate from University of Calgary
2007 - 2008
Bachelor from Universidad Hispanoamericana (CR)

More Information

Social Presence :

Prographics :

Exp : 18 Location : Greater Calgary Metropolitan Area, Canada Job Level : Junior Designation : MSP Sales Representative at Malleum
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Insights For Selling To Luis

During A Call Or A Meeting

DO's

  • Hold your ground without indulging in one-upmanship
  • Help them weigh the risks by sharing objective proof points without becoming too analytical
  • Speak about competitive differentiation that your product offers

DONT's

  • Don’t take too much time in sending them information if they ask for any
  • Don't try too hard to forge relationships with them
  • Do not spend too much time focusing on product tech or features

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Luis is

  • Confidence in impact is paramount to them, followed by a sense of achievement and ROI.
  • Will you ever get a clear answer from Luis

  • If they are not convinced, they will have no hesitation in telling you the same.

Insights For Deal Planning

    How fast (or slow) will Luis move?

  • They can reach decisions fairly quickly if they are convinced.
  • Can Luis take some risk or not?

  • They don’t mind risks but can be quite binary about them.

You And Luis

Personality Compatibility


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